Terms of use

Terms of use

Our business recognizes the importance of the security of your Personal Information and takes all the necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information relating to your personal information is secure and confidential.

Ensuring the Privacy of Your Personal Data Transmission

To ensure the confidentiality of data transfer, we use the encryption protocol.

Firewall

Access to our servers is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to data systems and databases with confidential data and company information.

Encryption

Our system first decrypts the information it receives using the same key (which is pre-defined when you start your connection with the service) and then processes it. Our systems send you information by following the same encryption process.

Anywhere on the site you enter personal data (password, addresses, telephones, credit cards, etc.) there is encryption.

Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. When ordering and if the user / customer is logged in with our username and personal code in our online store, all communication between your computer and our systems is encrypted. That is, every time you send information to the system, your browser encrypts them first using a key and then sends them to the system

Our system first decrypts the information it receives using the same key (which is pre-defined when you start your connection with the service) and then processes it. Our systems send you information by following the same encryption process.

When you visit our pages, you may be asked to provide personal information about you (name, surname, e-mail address, shipping address, etc.) as a rule to process your orders or to provide our services. Any personal data you post anywhere on the pages and services of this website are strictly for the sole purpose of dealing with us, improving the service provided and ensuring the operation of the respective service, and may not be used by anyone third (except where provided by law to the competent authorities).

In any case, our employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to our affiliated companies in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information does not exist illegal processing.

For any questions or suggestions or statements related to these issues, please contact us by using the special contact form in the contact menu

At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data.

The site works in full compliance with the new EU Data Safety and Privacy Directive.

ORDERS

HOW TO ORDER

– Choose from the product list and place them in your cart (shopping basket).

– Check your cart (shopping basket) and pick the products you wish to order.

– Fill in the order information, such as payment method, shipping address and notes for the order. Make sure all your information is correct.

– Once we confirm your order, we will proceed to each shipment.

PAYMENT METHOD

Choose how you would like to pay:

– CASH ON DELIVERY

– CREDIT CARD via PIRAEUS BANK (VISA, MASTERCARD, AMERICAN EXPRESS / for Greece   and abroad)

After placing the order with credit card as the payment method click  you will redirected toPIRAEUS BANK payments to fill your information and complete the transation. In case your card company refuses or does not authorized the payment, we are not liable for any delay or non-delivery. Applications are welcome from all cards and charges are postedunder the safe mechanism of the respective financial institution you choose during the payment process. The items are delivered only to the holder of the credit card by showing the card and ID.

SHIPPING 

– Shipping in Greece by ACS Courier.

3€ cost ( 1-2  working days)

– Shipping Abroad by Hellenic Postal Service.

Worlwide:         10,00euro (5-10 working days)*

FREE SHIPPING ON ORDERS OVER 50 € 

*Delivery time is to be used us a guideline and we are not responsible for factors beyond our control.

TAXES AND DUTIES

Delivery within the E.U is not subject to duties or any additional taxes. However, if you are acustomer from a non-E.U. country you may be asked to pay further duties at customs control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities. We have no control over possible additional charges or inspections.